RENTWHERE LOGISTICS :Telephony, RLS Telephony – Smarter Business at Lower Cost, Key Features

4 RLS Modules

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1	Call Centre
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3	Rental and Services
4	Fleet Management
5	Forecast Optimization Solutions
6	Route Automatization
7	Supply Chain Solutions
8	Invoicing and Stock Level
9	RLS Direct Debit Solutions
10	Enterprise Analytic Solution
11	Client Intelligence
12	Hand Held Solutions
13	RLS Map Plan
14	RLS Telephony

4 RLS Telephony

RLS Telephony – Smarter Business at Lower Cost !

Good Communications is the Key to Successful Business in the Increasingly Competitive 21st Century marketplace. That is why more and more businesses are turning to RLS Telephony, the Cost Busting Voice Over Internet (VOIP), Telephony Application that could Drive Down your Telephone Costs by up to 90%. Now your employees can carry out all company telephone calls in optimum digital quality directly from their PC at cost-busting rates of approximately 1.5 cent per minute. RLS Telephony will seamlessly link the history of your Call Centre and Operator Performance to your Enterprise Management Software, RLS Enterprise. This could equate to a cost saving of in excess of €2000 per month for a Call Centre with 5 operators making 150 calls per day at a rate of 15 cent per call. International Call rates can be cut by even greater rates.

In today’s increasingly competitive environment where Out-dated technology will hold your business back, the importance of having high performance Business Management software in the day to day running of a modern distribution business, simply can not be overstated. But don’t take our word for it, see the key benefits of RLS Telephony for yourself. To book an on-line product demo, or for any additional information please contact us by telephone at +33 6 70 13 15 02 or by e-mail at info@rls.com.pt Alternatively please fill out the attached form and an RLS Representative will call you at our nearest convenience.

Key Features

	Can be interfaced with RLS Enterprise thus enabling your employees to carry out all calls in optimum digital quality directly from their PCs
	Unbeatable, Cost-Busting Call Rates.
	Drive Down Your Telephone Costs by Up To 90%.
	Calling Line Identification (CLI) automatically Locates the In-Coming Caller’s Complete Customer Details on your Database and Creates a Screen Pop Up on the PC of the Operator Responding to the Call.
	No External Devices or Software Required. A simple Headset Will Do.
	Optimise your Call Centre Operator Productivity by allowing Managers to regularly Review Schedules and Key Performance Statistics.
	Cradle to Grave Tracking and Reporting.
	Complete History of All Company Calls within RLS Enterprise, thereby Tracking Number Dialed, Operator, Time, Call Duration, Call Recipient etc...
	Important Future Calls can be Scheduled and Attributed to Designated Employees in the Easy to Use Agenda.
	Enables the Creation, Execution and subsequent Real Time Analysis of Telemarketing Campaigns with 100% Tracability of Results per Operator, Prospect etc...
	Reduces intra-company Call Rates to Nothing More than the Cost of 1 or More Broadband Connections Regardless of the Number of Calls or Minutes Spent in Communication.
	Reduces if not Eliminates any Operator After-Call Work.
	Superior Voice Quality given the Integration of Advanced Digital Voice Processing with Acoustic Echo Cancellation eliminating All Background Noise.
	No Further Need to Pay a Telephone Line Rental.
	No Need for a Complex and Costly Switchboard to Manage and Direct all Calls.


	In today’s increasingly competitive marketplace, where out-dated technology will hold your business back, RLS Telephony, has enabled Cool Chili to Drive Down our Telephone Costs by up to 90%. Now all our employees can carry out all company telephone calls in optimum digital quality directly from their PC at unbeatable rates of approximately 1.5 cent per minute. Good Communications is the Key to Successful Business in the Increasingly Competitive 21st Century Cooler Industry. That is why Cool Chili International opted for RLS.
	Kim HINDSGAUL Managing Director of Cool Chili International Group.